Privacy Policy

Last Updated: March 5, 2026

Eagle Digital Sdn Bhd (“Eagle Digital”, “we”, “our”, or “us”) respects your privacy and is committed to protecting the personal data you provide to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://eagledigital.my or engage with our services, including but not limited to:

  • Content \& Narrative Systems (social media marketing management)
  • Creative Production \& Visual Systems (video and animation production strategy)
  • Brand Architecture \& Positioning (brand identity and brand positioning)
  • Digital Experience \& Platform Design (web design and development)
  • Growth Architecture \& Strategic Design (performance marketing)

By using our website or services, you consent to the practices described in this policy.

1. Information We Collect

We may collect personal data from you in various ways, including when you:

  • Visit or interact with our website
  • Fill out contact forms, inquiries, or service requests
  • Subscribe to newsletters, blogs, or marketing communications
  • Use our digital platforms, apps, or social media channels

Types of personal data we collect include:

1. Identity & Contact Information

  • Name, email address, phone number, company name, position

2. Business Information

  • Business type, industry, website, social media handles

3. Technical \& Usage Data

  • IP address, browser type, device information, pages visited, duration of visit

4. Transactional Information

  • Service requests, quotes, billing details, payment confirmations

Note: We do not knowingly collect personal data from children under 18.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide, operate, and improve our services
  • To respond to inquiries, requests, or feedback
  • To manage contracts, invoices, and payments
  • To send updates, newsletters, promotions, and marketing materials (with your consent)
  • To analyze website traffic and improve user experience
  • To comply with legal obligations and enforce our rights

3. Legal Basis for Processing Personal Data

Under the Malaysian Personal Data Protection Act 2010 (PDPA), we process your personal data based on the following:

  • Your consent (e.g., subscribing to newsletters or providing information for service requests)
  • Contractual necessity (e.g., providing our services, fulfilling agreements)
  • Legal obligations (e.g., compliance with laws, tax regulations)
  • Legitimate interests (e.g., improving services, marketing, analytics)

4. Sharing Your Information

We may share your personal data in the following circumstances:

  • Service Providers \& Partners – Third-party vendors that help us deliver services, manage marketing, or analyze data
  • Business Transfers – In connection with mergers, acquisitions, or asset sales
  • Legal \& Regulatory Compliance – When required by law or to protect our legal rights
  • With Your Consent – If you authorize disclosure of your personal data

We ensure all third parties comply with appropriate privacy and security measures.

5. Cookies and Tracking Technologies

Our websute uses cookies, pixels, and similar technologies to:

  • Enhance website functionality and user experience
  • Analyze trends, traffic, and user behavior
  • Personalize content and marketing messages

You can manage your cookie preferences through your browser settings. Disabling certain cookies may affect website performance.

6. Data Retention

We retain your personal data only for as long as necessary to:

  • Fulfill the purposes for which it was collected
  • Comply with legal obligations
  • Resolve disputes and enforce agreements

After that, your data will be securely deleted or anonymized.

7. Your Rights

Under Malaysian law, you have the right to:

  • Request access to your personal data
  • Request corrections to inaccurate or incomplete data
  • Withdraw consent (where applicable)
  • Request data deletion, subject to legal obligations

To exercise your rights, please contact us at:

Email: info@eagledigital.my

8. Security of Your Information

We implement reasonable technical, administrative, and physical safeguards to protect your personal data from unauthorized access, disclosure, alteration, or destruction.

9. International Data Transfers

Eagle Digital primarily processes data in Malaysia and Singapore. If your data is transferred outside these countries, we ensure adequate protection consistent with Malaysian data protection laws.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

11. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this page periodically.

12. Contact Us

For questions, concerns, or requests regarding this Privacy Policy or our data practices, contact us:

Eagle Digital Sdn Bhd

Website: https://eagledigital.my

Email: info@eagledigital.my